frequently asked questions

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wHat Happens after I complete the enquiry form?

We will review your enquiry and get back to you within 2-3 days with a quote for the options you have chosen. If at this point you're happy to proceed, we will send you a link to pay a £200 deposit to secure your spot in our diary.

How far in advance should I order my invitations?

We recommend getting in touch with us at least 3 months before you need to send out your invitations.

Do I order my 'Before the Day' and 'On the Day' stationery togetHer?

We recommend placing an order for your Before The Day stationery prior to ordering your On The Day stationery. After receiving responses from your guests, we recommend then ordering your On The Day stationery. Our enquiry forms are divided into two categories: Before The Day and On The Day.

will i get my deposit back?

Deposits are non-refundable but will be deducted from the final fee on your invoice.

Will I get to see my stationery before they’re posted?

Yes, we always provide a mock up of your invitations before sending to print.

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